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Accessibility Tips

Why Should You Use Inclusive Language?

two women talking outside in ASL

The way we use language shapes the world around us. Words have the power to reinforce prejudices and perpetuate inequalities.

For example, phrases like "boys don't cry" create gender stereotypes about men that can be harmful. In this case, the idea that men shouldn't show negative emotions can be damaging to mental health.

For this reason, we must be very careful with the expressions we use to refer to people with disabilities. In the following document, we bring you some tips to improve how you express yourself on this topic and help to create a more inclusive world.


Prioritize the person

Instead of defining someone by their disability, emphasize the person. Use terms like "a person with a disability" instead of "disabled" or "handicapped." This highlights their identity as an individual first rather than defining them solely by their disability.


Ask and respect preferences

Ask the person how they would like to be referred to. This shows consideration and respect. Never make assumptions about what you should do without considering what the other person wants first.


Eliminate negative or derogatory terms from your vocabulary

Words like "invalid," "retarded," or “abnormal” should be eliminated from your vocabulary. Similar language is offensive or simply not appropriate.


Use precise descriptions

If you need to describe someone's disability, use accurate and respectful terms. Trying too hard to be respectful in your description can sometimes backfire. For example, instead of saying, "That person has problems with their legs," you can say, "That person uses a wheelchair."

Don't assume or underestimate

Please don't make assumptions about a person's abilities based on their disability. Nobody likes being underestimated or treated with condescension. Don't use words like challenged, handi-capable, or special.